Account & Access

Branding

• Can I brand the app for myself?

Access - Sharing & Viewing

• inHere Send & Receive Messages - Webportal/Mobile Instructions
• inHere Account Setup - Mobile App & Web Portal Instructions
• What can the other agent see?
• Can I invite my assistant or someone else in my firm to see my transactions?
• Can I share access with the agent on the other side of the table?
• Can I share access to my customer/consumer?

Account Changes

• How do I change my email?
• Can I merge multiple accounts?
• I’m with a new brokerage. How do I transfer my old account so I can see all of my previous transactions?

Authentication

• Does the inHere app require multi-factor authentication (MFA)?
• How do I set up biometric authentication (e.g. Face ID, fingerprint recognition, etc.)?

Username & Password

• How do I get my username/password?
• I forgot my username.
• What are the password criteria?
• How do I reset my password?