Follow these steps to send and receive messages in the inHere web portal.
How to Access Track inHere Messages
- Access your messages by clicking the Messages icon in the upper right toolbar on your main screen or by clicking the Messages tab on the left-hand side of an individual transaction page (1).
- In the Messages tab, you'll find all past messages to and from your escrow team (2).
- You can toggle left and right to navigate through your messages (3).
How to Send New Track inHere Messages
- To send a new message to your escrow team, simply provide a subject (optional) and then fill in your message where it says Add a comment (1).
- You can add attachments as needed (2).
- Then, click Send (3).
How to Reply or Reply All to Track inHere Messages
- To the right of the message you would like to reply to, click Reply or Reply All.
- Type in your response (2).
- Click Send to send your message to the selected recipient(s) (3).
Follow these steps to send and receive messages in the inHere app.
Access your Messages by tapping the Messages icon in the bottom toolbar on your main screen (1).
On your Messages screen, select a property address to view all messages associated with that transaction (2).
In the Messages screen, you will find all past messages to and from your escrow team. You can scroll down to navigate through your messages (3).
To reply or send a new message to your escrow team, tap the pencil icon (4).
Provide a subject (optional), and then type your message where it says Add a comment. Then, tap Send (5).
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